Frequently Asked Questions
What services does ACSFast Logistics offer?
ACSFast Logistics provides a comprehensive range of logistics services including freight forwarding, warehousing, distribution, supply chain management, and last-mile delivery. We cater to both domestic and international shipping needs.
How do I track my shipment?
You can track your shipment using the tracking number provided at the time of booking. Simply enter the tracking number on the 'Track Your Shipment' section on our website to get real-time updates.
What should I do if my shipment is delayed?
If your shipment is delayed, please contact our customer support team with your tracking number. We will investigate the cause of the delay and provide you with updated information and assistance.
How do I return a shipment?
To return a shipment, please contact our customer service team with your shipment details. We will provide you with instructions on how to proceed with the return process.
Do you offer same-day delivery?
Yes, ACSFast Logistics offers same-day delivery services in select areas. Please contact our customer service team to check the availability of this service in your location.
What types of warehousing services do you offer?
We offer various warehousing services including storage, inventory management, pick and pack, cross-docking, and distribution. Our facilities are equipped with state-of-the-art technology to ensure the safety and security of your goods.
Do you handle customs clearance?
Yes, ACSFast Logistics provides customs clearance services for both import and export shipments. Our experienced team will handle all the necessary documentation and procedures to ensure a smooth customs process.
Do you offer tailored logistics solutions for businesses?
Yes, ACSFast Logistics specializes in creating customized logistics solutions tailored to the specific needs of businesses. Contact our business development team to discuss your requirements and how we can support your operations.